One of the most dynamic and quick-paced businesses, the hotel sector needs a team of experts to guarantee client pleasure. One of the key roles in the hospitality sector is assistant front of house manager, who is in charge of making sure daily operations in the front of the house run smoothly. What are the front and back of the house, respectively? Understanding the distinction between the front of the house and the rear of the house is crucial before diving into the role of an assistant front of house manager. The areas in a restaurant where patrons and staff interact, such as the dining room, bar, and reception, are referred to as the front of the house. On the other hand, the areas where food is prepared, like the kitchen and storeroom, are referred to as the back of the house. The Function of a Front of House Assistant Manager The smooth and effective operation of the front of the house is the responsibility of the assistant front of house manager. They assist in managing staff, guaranteeing top-notch customer service, and supervising front of the house daily operations while working under the direction of the front of house manager.
Supervising the front of house staff, which includes servers, hosts, bartenders, and bussers, is one of the assistant front of house manager’s main responsibilities. They make sure that the staff offers top-notch customer service, which includes welcoming clients, taking orders, delivering meals and drinks, and responding to inquiries from clients.
The front of the house must also be kept tidy, organized, and presentable, according to assistant front of house managers. They make sure that the bar is stocked, the tables are properly set, and the reception area is spotless and warm.
The back of the house and assistant front of house managers collaborate closely to ensure that orders are prepared and delivered on time. They coordinate with servers to make sure that food is brought to the right table and they speak with the kitchen staff to make sure that food is prepared according to the customer’s requests.
In conclusion, the success of any restaurant or hospitality establishment depends on the performance of the assistant front of house manager. They put in a lot of effort to make sure that customers receive excellent service, the front of the house is well-kept, and regular business operations go without a hitch. An excellent career choice to think about if you’re interested in working in the hospitality industry is becoming an assistant front of house manager.