The Role of FOH Staff: Duties and Responsibilities

What does a FOH staff do?
They greet guests and show them to their table. They also take reservations and, if a table is not ready when guests arrive, estimate the wait time. The host or hostess, to the best of their ability, keeps things running on schedule.
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Staff members that work in front of house (FOH) are a restaurant or bar’s public face. They are in charge of greeting and tending to patrons, making sure that their dining or drinking experience is pleasurable and satisfying. Hosts, servers, bartenders, and other customer-facing professions frequently make up the FOH staff.

A bartender is FOH. Yes, a bartender is regarded as a member of the FOH team. They are in charge of making and serving drinks to patrons as well as keeping the bar tidy and stocked with supplies. Additionally, bartenders are essential in making sure that clients are welcomed and have a good time.

People also inquire as to what a barista’s obligations are. Coffee and other beverages are prepared and served to consumers by baristas. They must also handle cash and credit card transactions, keep the coffee shop tidy, and make sure that customers are happy with their orders. To give consumers the greatest experience possible, baristas must also be knowledgeable about various coffee varieties and brewing techniques.

Another question is, how do FOH and BOH differ from one another? Employees in the front of the house (FOH) are in charge of tasks involving direct contact with consumers, such as welcoming guests, taking orders, serving food and beverages, and resolving complaints. On the other hand, BOH employees take on behind-the-scenes jobs as chefs, cooks, and dishwashers. They are in charge of cooking and preparing food, maintaining the kitchen and storage spaces, washing dishes and equipment, and tidying up after themselves.

What does back of house personnel do? All staff members who operate in the kitchen, storage spaces, and other non-client-facing positions are referred to as back of house (BOH) personnel. These workers are in charge of chopping and cooking the meals, washing the dishes and kitchenware, restocking the supply closet, and keeping the storage and kitchen areas.

In order to ensure that consumers have a pleasurable and satisfying dining or drinking experience, FOH staff members are essential. Each employee, from hosts to bartenders, is in charge of establishing a friendly atmosphere, taking orders, and providing food and beverages. Additionally, baristas and BOH staff workers are essential in restaurants and coffee shops, respectively. For a restaurant or bar to be successful and run smoothly, it’s crucial to comprehend the duties and tasks of the FOH and BOH employees.

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