Prior to working for her husband’s company in the 1920s, Mary Buckner Lee worked as a journalist for several years. She was an accomplished writer and editor, and her knowledge in these fields was crucial in creating communication plans that worked for the firm’s customers. In 1947, she also worked to create the first public relations program at New York University.
Media relations, community relations, government relations, and internal relations are the four different categories of public relations. Managing a company’s reputation and image in the media is a component of media relations. Building relationships with the community and fostering a favorable perception of the business are both part of community relations. Building contacts with government officials and lobbying are both part of government relations. Maintaining effective communication within the organization and fostering a positive work environment for workers are both aspects of internal relations. Coca-Cola is a fantastic illustration of a business that handles public relations well. They employ a variety of strategies, including sponsorships, events, and social media, to build a favorable reputation for the business and establish connections with their audience. Coca-Cola also collaborates with other groups, such as the World Wildlife Fund and the Special Olympics, to demonstrate their dedication to social responsibility.
Another business that employs PR to keep a good reputation and engage with customers is Starbucks. To demonstrate their dedication to social responsibility, they routinely introduce new goods, interact with their customers on social media, and collaborate with groups like Feeding America and the Opportunity Agenda.
Financial, crisis, consumer, healthcare, technology, entertainment, and sports are the seven categories of public relations. Each category concentrates on one aspect of public relations in particular. Managing a company’s financial reputation is a component of financial public relations. Managing a company’s reputation during a crisis is part of crisis public relations. The goal of consumer public relations is to improve consumers’ perceptions of a company. Public relations in the healthcare industry focus on selling health-related goods and services. Public relations for technology include advertising tech-related goods and services. Public relations for the entertainment industry focus on promoting entertainment-related goods and services. Promoting sports-related goods and services is a component of sports public relations.
In conclusion, Mary Buckner Lee made significant contributions to the development of the public relations sector, and her work should not be undervalued. Companies like Coca-Cola and Starbucks have used public relations to connect with their audience and uphold a great reputation. Public relations is a critical component of any successful organization. Public relations can be divided into four main categories and seven specialized subcategories. Understanding this can help firms create efficient communication plans that will enhance their brand and engage their audience.
Media relations, community relations, and government relations are the three categories of public relations.