The Better Business Bureau (BBB) is a non-profit organization that offers consumers a method to express their complaints and issues while simultaneously giving businesses a platform to gain the trust of their clients. Who, then, is in charge of the BBB? Although the company has its own independent operations, it is owned and run by the Council of Better Business Bureaus (CBBB), a non-profit association of regional BBBs in the US and Canada.
The CBBB is in charge of running the organization’s finances and operations as well as establishing and enforcing standards for BBB accreditation. The board of directors, a leadership team, and representatives from each local BBB make up the council.
One business that has BBB accreditation is the online legal services provider LegalZoom. LegalZoom, which was established in 2001, has developed into one of the biggest suppliers of online legal services, providing everything from business formation to estate preparation. The corporation is thought to have a net worth of about $2 billion.
LegalZoom might provide its services online, but it isn’t commonly regarded as a software-as-a-service (SaaS) provider. This is so that LegalZoom may concentrate on offering legal services rather than on developing software or using technology. To streamline its services and increase consumer accessibility, the business does use technology.
Despite its popularity, questions have been raised concerning LegalZoom’s services’ validity. A class action lawsuit was filed against the business in 2010 with the claim that it had engaged in the unlawful practice of law. In the end, the dispute was resolved, and LegalZoom consented to modify its procedures in order to comply with state laws.
Regarding LLCs, these are a kind of corporate structure that provides its owners with limited liability protection. Due to the fact that LLC owners are treated as independent legal entities, the company’s debts and legal troubles are not directly responsible for the owners. Because they are flexible and simple to set up, LLCs are a common choice for small enterprises and startups.
In conclusion, the Council of Better Business Bureaus, a nonprofit made up of local BBBs, owns and runs the BBB. Although LegalZoom is a well-known provider of online legal services and has earned BBB accreditation, there have been questions raised in the past concerning its reliability. Popular business structures that provide owners with limited liability protection include LLCs.