How to Check a Company: Tips and Tricks

How do I check a company?
You can reach the Better Business Bureau (BBB) online or by phone to do a reputation check. The main web site will direct you to the various regional headquarters. The phone number for the Better Business Bureau of Metropolitan Atlanta, for example, is 404-766-0875.
Read more on consumer.georgia.gov

It’s crucial to conduct research before deciding to work with a new organization. Before you provide the company any money or personal information, you should ensure that they are respectable and trustworthy. Here are some hints and techniques for researching a firm before doing business with it. 1. View the business’ website: Start by going to the business website. Find out about their history, contact details, and products or services they offer. A trustworthy business will have a polished website that is simple to use.

2. Check internet review sites like Yelp, Google, and Angie’s List for customer feedback on the business. Read both favorable and unfavorable comments to gain a complete picture of the reputation of the business. 3. Contact the BBB (Better Business Bureau): A non-profit group called the BBB assists customers in locating trustworthy companies. You can look up a business’ BBB rating and see any complaints made against it. Depending on the industry the company is in, there may be other organizations that can provide information about their reputation.

4. Check with other industry groups. For instance, you can check with the National Association of Home Builders if you’re thinking about hiring a contractor. Is the BBB logo permissible to use on my website?

You might be wondering if you can use the BBB emblem on your website if you own a business. The answer is indeed, but only if your company is BBB accredited. You are not permitted to use the BBB logo on your website if you are not accredited.

Is having BBB accreditation worthwhile in light of this?

Some firms may find it worthwhile to obtain BBB accreditation. Customers may feel more secure knowing that you have undergone a thorough review by an unbiased third party. It does have a price, though. The fee to become BBB certified varies according to the size and location of your company.

What does it cost to be BBB accredited, then?

The fee to become BBB certified varies according to the size and location of your company. The yearly cost might be anywhere from a few hundred dollars and over $1,000.

When do BBB complaints get resolved?

When you report a business to the BBB, the BBB will get in touch with the business and give them an opportunity to reply. The complexity of the problem and how quickly the business reacts determine how long it takes to handle a complaint. The BBB strives to resolve concerns, nevertheless, within 30 days.

FAQ
When should you file a BBB complaint?

When there is a problem with a company’s product or service and the business has not reacted to your attempts to get the problem resolved, you should register a BBB (Better Business Bureau) complaint. You can file a complaint with the BBB if you think a firm has cheated or scammed you, or if it has engaged in unethical business practices.

Where can I complain about a company?

There are various alternatives accessible to you if you wish to express your dissatisfaction with a corporation. Both the company’s customer service department and governmental organizations like the Better Business Bureau, the Federal Trade Commission, and the Consumer Financial Protection Bureau accept complaints. You can also file a complaint on consumer review websites or social media. It’s crucial to gather as much proof as you can to back up your grievance and fully describe the problem you’re experiencing.

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