The Role of a Customer Service Trainer: Building Better Customer Experiences

What does a customer service trainer do? A customer service trainer specializes in training and mentoring customer service personnel within the workplace. They can work in a variety of different industries and use their previous customer service experience within an industry to guide their training initiatives for entry-level customer service employees. Read more on www.indeed.com … Read more

The Responsibilities of a Hotel Night Auditor

What are the responsibilities of a hotel night auditor? Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Read more on resources.workable.com A crucial employee of the hotel that works the night shift is a hotel night auditor, who … Read more