Effective communication is one of the most important abilities a manager must have. Goals, objectives, and feedback must be communicated to team members clearly by the management. They must also be able to listen intently to the issues, suggestions, and opinions of their team members.
Giving your employees the tools and assistance they need to execute their jobs well is a key responsibility of a manager. This include offering instruction, supplies, and tools, as well as making sure their team has enough staff members so they are not overburdened with work.
If a manager works in the hospitality sector, they must also manage the front of the house in addition to their team. The portions of a restaurant, hotel, or other hospitality business that are visible to customers are referred to as the front of the house. Making sure that clients are greeted politely and on time, that their requirements are met, and that any problems or concerns are immediately resolved is part of managing the front of the house.
The part of a theater that is visible to the audience is referred to as “front of house” in the theater industry. The dining room, foyer, and other public spaces where guests can engage with a business are considered to be the front of the house in the hospitality sector.
A manager must oversee both the front and back of the house in addition to overseeing the front. The areas of a restaurant, hotel, or other hospitality establishment where food is cooked, laundry is done, and other jobs are finished are referred to as the “back of the house.” The activities and responsibilities of the back of the home include maintenance, inventory control, cooking, and cleaning.
In conclusion, a manager’s primary responsibility is to make sure that their team is contributing effectively and efficiently to the achievement of the organization’s objectives. If you’re in the hospitality sector, you’ll need to have excellent communication skills, the capacity to offer assistance and resources, and the capacity to oversee both the front and back of the house. A manager can aid in the success of their team and the overall success of the business by carrying out these duties.