The Job of a Server: Responsibilities, Skills, and Experience

In any business where customers are served food and drinks, such as a restaurant, café, or bar, a server performs their professional duties. A server’s primary duty is to guarantee that patrons have a positive dining experience by rendering exceptional customer service. This include introducing yourself, collecting orders, delivering food and beverages, and dealing with any potential problems or complaints.

There are certain traits that are necessary to succeed as a server. First and foremost, as they will be dealing with clients during their shift, servers need to have strong communication skills. This entails being able to clarify menu items, offer advice, and address any queries or worries. Second, because they frequently manage numerous tables simultaneously, servers need to be able to multitask and perform effectively under pressure. Additionally, they must be able to collaborate well with other waiters, bartenders, and kitchen personnel. In addition to having comparable duties to servers, bartenders who work in bars and other places where alcoholic beverages are served also have the extra task of making and serving cocktails. Bartenders must possess the qualities expected of a waiter in addition to a deep understanding of the many types of alcohol and how to mix and serve them. They must be able to manage cash transactions and keep the bar area tidy and orderly. It’s crucial to emphasize any relevant experience in customer service, communication, and multitasking when listing work experience in a restaurant on a resume. This can include previous work in a restaurant or hospitality environment as a waitress, bartender, host or hostess, or in any other position. A special talent or accomplishment, such as raising sales or obtaining favorable client feedback, should also be mentioned. Last but not least, a woman working as a bartender is just referred to as a bartender. In the hospitality sector, gender-neutral terminology is now frequently employed, and it’s crucial to avoid making any assumptions or applying any prejudices based on gender.

In summary, having strong communication skills, the capacity for multitasking, and the desire to collaborate with others are essential for the job of a server. Similar to waiters, bartenders need to have these abilities as well as a deep understanding of various types of alcohol and the capacity to deal with payment. It’s crucial to emphasize relevant abilities and accomplishments when presenting restaurant experience on a resume and to steer clear of any gender presumptions or preconceptions.