Consumers create value for businesses through the exchange of goods and services through C2B (consumer-to-business) e-commerce. This can be anything from offering feedback to writing product reviews. When someone posts a product review on a retailer’s website, that is an illustration of C2B e-commerce. Less than 1% of all e-commerce transactions fall under the relatively modest category of C2B transactions.
The trade of goods and services between businesses and government organizations is known as B2G e-commerce. This can range from buying office supplies to working on construction projects. When a company submits a bid for a government contract, that is an instance of B2G e-commerce. Less than 1% of all e-commerce transactions fall within the small category of business-to-business (B2G) transactions.
Convenience is one of the key benefits of online shopping. Businesses may contact clients worldwide, and customers can shop from anywhere at any time. E-commerce provides a greater selection of goods and services and enhances the buying experience. E-commerce does have certain drawbacks, though, like the lack of in-person product engagement, the risk of fraud, and the requirement for secure payment mechanisms.
In conclusion, there are five basic subcategories of e-commerce: B2B, B2C, C2C, C2B, and B2G. These groups each have special traits, benefits, and drawbacks of their own. With its emphasis on convenience, customization, and a greater selection of goods and services, e-commerce has developed into a significant sector of the global economy. However, it also has potential negatives such the loss of in-person product engagement, the risk of fraud, and the requirement for secure payment methods.